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About the Innovation Hub 

The Innovation Hub seeks to improve University of Toronto (U of T) campus life by understanding and researching the experiences of students and other U of T community members. Who are our students and how is the world changing for them? Our university community is diverse, including people from all over the world, with their own backgrounds, needs, personalities, and quirks. Understanding the experiences of each person will help us design a more human-centered campus environment that works for all.

A vibrant community of design thinkers, we work with partners from U of T, learning about their students, staff and faculty by collecting feedback, interviewing with empathy, and hosting interactive events. We then take this data to produce research reports and design solutions to better meet people’s needs.

Working at the Innovation Hub  

People who work with the Innovation Hub are an integral part of this work. We seek to design with students, rather than for students. Working at the Innovation Hub, you will have the opportunity to join a collaborative, interdisciplinary team of passionate people. You’ll learn valuable skills that can be applied across a variety of career contexts. Most importantly, you will meet great people, have fun and join a vibrant and innovative community. Everyone is welcome here. We suggest you read about our work prior to applying on our website at

Senior Project Assistant Job Duties: 

Working as the lead administrator for the Innovation Hub and directly supporting the Manager, Innovation Projects, the Senior Project Assistant takes a leadership role in all elements of strategic and operational planning and communications for the Innovation Hub. They also provide leadership and support to the Innovation Hub teams in carrying out their work.


  • Provides direct day-to-day administrative support to the Manager, Innovation Projects and the Innovation Hub teams
  • Manages payroll & timesheet deadlines, communicates with all individuals on payroll, and collects timesheets in a timely manner
  • Supports hiring processes, workflows, and timelines
  • Supports team members with administrative-related questions
  • Develops materials outside of the scope of design thinking projects, including presentations, professional development, or conference proposals
  • Checks emails, providing support to community members inquiring at the Innovation hub

Project Management:

  • Maintains and oversees the project plans for every initiative at the Innovation Hub, adjusting timelines as necessary
  • Uses Asana to manage and update the project management system and prepares twice-weekly project status updates for the leadership team
  • Coordinates with the Manager, Innovation Projects and Research Lead on project timelines & needs
  • Follows up with leadership team members on weekly needs, upcoming project deadlines, etc.


  • Manages the Digital Communications Team Lead (student role) and coordinates all communications strategy and materials for the Innovation Hub
  • Oversees deliverables and timelines of communications-related work, including graphic design and formatting, website development, content development, events and more
  • Supports developing resources and workflows for communications materials
  • Ensures quality control of all materials, including meeting the brand & vision of the Innovation Hub and that materials are accessible for web, digital, and print
  • Oversees three websites & content management (including blogs, website accessibility, and web content maintenance): to ensure work is completed on time, including:
    • Graphic design and formatting: work with the team to develop graphic design materials & final deliverables such as reports, presentations, and more
    • Website Development: oversees all website content and managing timelines on any updates and/or changes
    • Content Development: Ideates topics for content creation with team members for two active blog sites, manages timelines and check-ins to support content development. Provides guidance, feedback, and timelines for any posts, deliverables, and projects in this work. Ensures weekly content is provided for the websites

Supporting Student Teams & Workplace Support

  • Manages team member access to the Innovation Hub community space and digital sites, including Microsoft Teams, SharePoint, website(s), and more
  • Sends weekly reminders & updates to team members, and develops shared documents for weekly updates across all teams
  • Supports developing weekly teachings, resources, and additional processes to support teams
  • Supports access-related inquiries or tech-related issues in the space
  • Manages and updates Innovation Hub’s SharePoint system for file and document structures and organization
  • Supports community events and/or partner events or initiatives (as needed)

Strategic Development

  • Develops project plans for updates, design research projects, events, or additional projects
  • Engages in strategic conversations to support the growth of the Innovation Hub, providing feedback/insight from a Communications and Operations perspective


  • Leads event planning and strategy for Innovation Hub events
  • Develops graphics, outreach materials, and event registration with support from the communications team
  • Manages communications with event attendees
  • Supports virtual and in person event planning and coordination (i.e., event set up, organization, facilitation, etc. as needed)
  • Develops accessible post-event follow up materials, such as session recordings, materials, and more


Overall Qualifications 

  • Demonstrated leadership abilities and a commitment to leading in manner that supports a diverse team
  • A high capacity individual who can balance multiple projects and work within tight deadlines with competing priorities – demonstrated ability to organize tasks and balance multiple competing priorities
  • Demonstrated experience with digital communications, brand management and graphic design, ability to translate complex data/information into simple visuals and text
  • A strong commitment to and interest in creating safer spaces through an anti-oppressive lens
  • A team player with the ability to coach team members and provide input and feedback
  • A strong communicator in both oral and written communication, ability to present to interact with diverse audiences
  • A strategic thinker with a creative mind who can support team members in building visionary strategies for their work
  • High level of patience and strong conversational skills who takes a collaborative approach, enjoys working in teams with diverse members & perspectives
  • Highly creative, innovative & an outside-of-the-box thinker

Technical/Software Experience Required 

  • Advanced experience and skills with the Microsoft Office suite
  • Strong communications and graphic design skills with high aptitude in Adobe Illustrator, InDesign, Photoshop, and Adobe Acrobat DC
  • Proficient with WordPress and website management
  • Ability to develop original infographics
  • Has used collaborative tools around collaboration and ideating etc. (mural, miro, etc.)

Details about the Role:

  • Contract Length: 12 months
  • Hours: 35 (full time)
  • Pay: $27-$32 / hour
  • Expected Start Date: February 1st, 2022
  • Application Deadline: January 2nd, 2022

How to Apply: 

Interested and qualified applicants are invited to submit a resume and cover letter by email to [email protected] by Sunday January 2nd, 2022 at midnight.

Tagged as: administration, administrator, assistant, lead administrator, project management

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