Location: On-Campus
Hours: Up to 20 hours/week (flexible shifts)
Compensation: $17.85/hour

About the Role

Yorkville University is seeking passionate and reliable Student Ambassadors to represent the university as front-line student leaders. As a Student Ambassador, you’ll support a vibrant campus life by assisting fellow students, collaborating with departments, and promoting inclusive engagement opportunities.

This is an excellent role to build leadership, communication, and service-oriented skills in alignment with Yorkville’s Signature Learning Outcomes (SLOs). Your contributions will help shape a welcoming, informed, and empowered student community.

Key Responsibilities

• Act as the first point of contact for students on campus by providing directions, responding to inquiries, and sharing timely and accurate information about university services and facilities — contributing to a supportive and service-oriented campus environment.
  (SLOs: Self-Aware, Professionally Engaged)
• Conduct engaging campus tours for prospective and new students, highlighting Yorkville’s academic, social, and support services to promote belonging and retention.
  (SLOs: Persuasive, Socially Responsible)
• Support departmental initiatives by collaborating with Student Success, IT, Admissions, Marketing, and OSRR during orientations, events, and outreach campaigns.
  (SLOs: Collaborative, Adaptable)
• Coordinate and promote events such as cultural celebrations, student-led activities, strengthening community spirit and cultural awareness.
  (SLOs: Socially Responsible, Creative)
• Assist with content creation and communication via social media, student newsletters, and digital platforms to increase awareness of student services and events.
  (SLOs: Digitally Capable, Persuasive, Creative)
• Deliver basic technical support, including assistance with MyPath and other platforms, to support student adoption of university digital tools.
  (SLOs: Digitally Capable)
• Collect student feedback and share it with relevant departments to advocate for continuous improvement in student experience.
  (SLOs: Self-Aware, Collaborative)
• Provide logistical support during peak periods like orientation, ensuring smooth delivery of student services.
  (SLOs: Adaptable, Professionally Engaged)
• Maintain professional conduct and uphold values of inclusion, respect, and confidentiality in all interactions.
  (SLOs: Professionally Engaged, Socially Responsible)

Required Skills and Qualifications

• Enrolled in an on-campus Yorkville University program with a minimum of two complete terms, 3.2 CGPA, and under 120 credits.
• Demonstrated involvement in student organizations, leadership roles, or extracurricular initiatives is a strong asset.
• Excellent verbal communication and interpersonal skills; comfortable presenting and engaging with diverse student populations.
• Strong customer service mindset with a genuine desire to support others.
• Ability to manage multiple responsibilities and adapt in a fast-paced, collaborative environment.
• Technologically proficient with Microsoft Office 365 (Teams, Word, Excel, Outlook); familiarity with Trello, Canva, and Dayforce is an asset.
• Committed to personal and professional growth and willing to participate in training and development initiatives.
• Reliable, self-motivated, and able to work independently and in team settings.

Training and Development

Student Ambassadors will participate in a structured professional development journey, including:

• Mandatory onboarding and training sessions, with at least three professional development courses per term.
• Leadership and communication workshops to strengthen ambassadorial skills.
• Active participation in flagship events such as Week of Welcome and New Student Orientations.
• Committee involvement (e.g., Content Creation, Social Media, Event Planning) based on individual strengths and interests.

How This Role Supports Yorkville’s Signature Learning Outcomes (SLOs)

SLO – How It’s Developed Through This Role

Self-Aware – Engage in peer interactions, reflect through student feedback processes, and practice emotional intelligence.

Digitally Capable – Utilize tools such as Trello, Canva, and Office 365 for communication and task management.

Adaptable – Respond to changing student needs, support high-volume periods, and manage multiple tasks effectively.

Socially Responsible – Foster inclusion and cultural awareness through events and student engagement strategies.

Collaborative – Partner across departments and committees to deliver initiatives and improve student services.

Persuasive – Communicate effectively with diverse audiences to promote resources, events, and support services.

Creative – Design innovative engagement strategies and content to enhance student life.

Professionally Engaged – Uphold standards of professionalism, attend development sessions, and build transferable workplace skills.